Complaints
We make every effort to ensure that our customers are happy with the level of service, and the products and service they receive from us. However, despite our best efforts, things can sometimes go wrong. We take customer complaints very seriously and aim to resolve them quickly and efficiently.
If you have a complaint about any part of our service, please contact your Account Manager or use one of the following methods of contact in the first instance:
By phone: 01527 390 480
By email: info@terabytehq.co.uk
By letter: 1 Woodbury Close, Callow Hill, Redditch, Worcestershire, B97 5YQ
Alternatively, please view our full complaints procedure below: